Shipping:

All orders will be shipped and delivered in approximately 5 working days. Please allow more for regional and remote areas. You will receive a shipping confirmation and tracking number when you parcel leaves our warehouse.

We ship using a variety of different services including Fastway Couriers, Couriers Please and Australia Post. We also offer an Express Post/Air service (where possible). Allied Auto Online & Tools is not responsible for any goods sent to an incorrect address. Please ensure your shipping address is correct prior to purchase.

The only country other than Australia we ship to is New Zealand.

Goods in stock will usually be dispatched within 2 business days. If not in stock, goods will usually take an extra 5-7 days to ship.

Standard – Allow 7-14 days delivery

Express – Allow 3-5 days delivery

 

Returns:

All returns must be arranged with our customer service team. Please contact them at returns@alliedautoonline.com.au to arrange a return. Alternatively, log into your account and raise a ticket using the Resoltion Centre.

 

All parts must be returned in the correct packaging and must be able to be re-saleable.

Returns may be rejected for reasons including:

  • The Product has been misused, abused or subjected to neglect, improper or inadequate care, carelessness, damage or abnormal conditions;
  • The Product has been involved in any accident or damage caused by an incorrect attempt at modification or repair;
  • The Product has been dealt with or used contrary to our or the manufacturer's instructions for the Product

Correct installation techniques include matching and verifying that the product is correct prior to installation. If an item has been fitted for any reason, it will not be eligible for a credit.

 

 

Open for business

We are open and fully operational during the COVID-19 crisis.